A helpful, hands-on approach for preserving personal sanity and professionalism when dealing with irrational co-workers.
A practical guide to recognizing, adjusting for, and dealing with difficult people in the workplace.
This book focuses on a subject that many people encounter on a daily basis. In many instances, and especially at work, it’s simply not possible to walk away from unpleasant people; therefore, one must make certain adjustments to one’s mindset to lessen the impact of their disruption. Patterson offers the titular “Rule #1,” which defines such people as “crazy”—not in the clinical sense, but an “everyday brand of crazy”—and provides 10 rules for interacting with such people in one’s career. The book seems to be split into two main parts: the first highlights warning signs to recognize when Rule #1 is in play; the second provides strategies and tools to help readers navigate through tough situations. Each creatively named chapter outlines various scenarios of dealing with “crazy” people, and provides relevant stories and examples; for example, “Rule #4: Count the Bricks,” focuses on how Rule #1 people have a distorted view of progress, and “Rule #8: First Guy on Paper Wins” notes the importance of a paper trail to ensure a clear recollection of facts when faced with “crazy” people’s “faulty memories.” However, Patterson’s “Rule #2” provides the most telling clue that one is dealing with a difficult person: when they “will not remember saying things that you know they said…and they will remember hearing things that you know they never heard.” Such behavior, the author says, will inevitably result in one asking oneself, “Am I crazy?” Using his three decades of business experience as a foundation, Patterson does a good job of identifying such trying situations and providing useful solutions.
A helpful, hands-on approach for preserving personal sanity and professionalism when dealing with irrational co-workers.Pub Date: May 22, 2015
ISBN: 978-0-9861942-1-4
Page Count: 180
Publisher: Spring Branch Farm, LLC
Review Posted Online: July 27, 2015
Review Program: Kirkus Indie
This is not the Nutcracker sweet, as passed on by Tchaikovsky and Marius Petipa. No, this is the original Hoffmann tale of 1816, in which the froth of Christmas revelry occasionally parts to let the dark underside of childhood fantasies and fears peek through. The boundaries between dream and reality fade, just as Godfather Drosselmeier, the Nutcracker's creator, is seen as alternately sinister and jolly. And Italian artist Roberto Innocenti gives an errily realistic air to Marie's dreams, in richly detailed illustrations touched by a mysterious light. A beautiful version of this classic tale, which will captivate adults and children alike. (Nutcracker; $35.00; Oct. 28, 1996; 136 pp.; 0-15-100227-4)
Pub Date: Oct. 28, 1996
ISBN: 0-15-100227-4
Page Count: 136
Publisher: Harcourt
Review Posted Online: May 19, 2010
Kirkus Reviews Issue: Aug. 15, 1996
BOOK REVIEW
BOOK REVIEW
An extravaganza in Bemelmans' inimitable vein, but written almost dead pan, with sly, amusing, sometimes biting undertones, breaking through. For Bemelmans was "the man who came to cocktails". And his hostess was Lady Mendl (Elsie de Wolfe), arbiter of American decorating taste over a generation. Lady Mendl was an incredible person,- self-made in proper American tradition on the one hand, for she had been haunted by the poverty of her childhood, and the years of struggle up from its ugliness,- until she became synonymous with the exotic, exquisite, worshipper at beauty's whrine. Bemelmans draws a portrait in extremes, through apt descriptions, through hilarious anecdote, through surprisingly sympathetic and understanding bits of appreciation. The scene shifts from Hollywood to the home she loved the best in Versailles. One meets in passing a vast roster of famous figures of the international and artistic set. And always one feels Bemelmans, slightly offstage, observing, recording, commenting, illustrated.
Pub Date: Feb. 23, 1955
ISBN: 0670717797
Page Count: -
Publisher: Viking
Review Posted Online: Oct. 25, 2011
Kirkus Reviews Issue: Feb. 1, 1955
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