Next book

BIG MONEY IN FRANCHISING

SCALING YOUR ENTERPRISE IN THE ERA OF PRIVATE EQUITY

A comprehensive and cleareyed look at private equity in franchising.

Awards & Accolades

Our Verdict

  • Our Verdict
  • GET IT

With this financial guide, Miller demystifies the role of private equity in franchise-structured businesses.

Once a gold mine for the small businessperson, the world of franchising (the family-run 7- Eleven; a mom-and-pop-owned Dairy Queen) is quickly becoming dominated by private equity, both for the franchisor and franchisee. (Private equity interest in franchising was likely inevitable, given the franchising model’s profitability and predictability.) Such investment has become increasingly common ever since Bain Capital’s highly lucrative buyout of Domino’s Pizza in 1998. The resources PE has at its disposal make it an attractive partner for brands looking to launch, sell, or expand, and over half of all franchise outlets in the United States belong to brands that have partnered with private capital. Whether welcome or not, the change has arrived, and the author (the managing director of the Emergent Growth Advisors strategic advisory firm) argues that those who derive their income from the franchising model—or hope to—would do well to familiarize themselves with the inner workings of private equity. “I wrote this book primarily to help franchise founders and current franchisees understand the tremendous influence private equity now has across our sector so you can make smarter wealth-planning and partnership choices,” writes Miller in her introduction. According to the author, private equity, like franchising, is highly systems-based, which makes comprehending and anticipating the PE playbook fairly easy. Miller offers a history of private equity’s role in franchising, from early forays into the pizza business to the rise of family offices (FOs) that pool the wealth of families and invest on their behalf. She then describes the various strategies private equity uses to accelerate growth, maximize compensation, and achieve other goals related to its investment. Miller also outlines the “Profit Ladder” (offering advice on how to move up it), analyzes how PE can end up destroying the value of franchises, and speculates where the future of franchising may be headed.

The author writes with economy and authority. Her prose is precise but not overly technical, allowing readers without business degrees to follow along: “After franchising efforts have begun, there isn’t much time for ‘experimentation’ with the hope that a concept will stick and resonate with the market. The smartest concepts launch well capitalized with strong corporate unit-level performance and a well-honed operating model already under their belt.” She remains ambivalent about the power of private equity in the franchising sector, pointing out its negative impacts while revealing the ways in which it can potentially benefit the shrewd and the informed. Miller includes frequent real-world case studies, including Jenny Craig and Wetzel’s Pretzels, to illustrate her arguments. The book is aimed at those who are already involved in franchising in some capacity, and these readers will likely come away with a much greater understanding of their industry—but anyone looking to enter the market, particularly those hoping to design a franchisable business, would greatly benefit from understanding how PE operates from the getgo. Miller brings her professional experience to bear on the material and does so in a way that makes a potentially overwhelming topic seem far more approachable.
A comprehensive and cleareyed look at private equity in franchising.

Pub Date: March 12, 2024

ISBN: 9781773272375

Page Count: 384

Publisher: Figure 1 Publishing

Review Posted Online: March 18, 2024

Next book

THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

Next book

THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

Categories:
Close Quickview