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FACTORY MAN

HOW ONE FURNITURE MAKER BATTLED OFFSHORING, STAYED LOCAL--AND HELPED SAVE AN AMERICAN TOWN

A masterly feat of reporting.

Awards & Accolades

Our Verdict

  • Our Verdict
  • GET IT


  • Kirkus Reviews'
    Best Books Of 2014


  • New York Times Bestseller

The story of one man’s fight to save American furniture manufacturing jobs in the face of a deluge of cheap Chinese imports.

In this welcome debut, winner of the 2013 J. Anthony Lukas Work-in-Progress Award, Roanoke Times reporter Macy brings to life the rise of family-owned Bassett Furniture Company as the world’s largest producer of wooden furniture and John Bassett III’s epic struggle to keep his company in business amid unfair overseas business practices that forced many U.S. manufacturers to move their factories abroad. A brash, patriotic charmer fond of quoting George Patton (“When in doubt, ATTACK”), Bassett came from a long line of wealthy Virginians with “sawdust” in their veins. “The ‘fucking Chi-Comms’ were not going to tell him how to make furniture!” remarked one retailer. Drawing on prodigious research and interviews with a wide range of subjects, including babysitters, retired workers and Chinese executives, Macy recounts how Bassett, now in his mid-70s, mobilized the majority of American furniture manufacturers to join him in seeking U.S. government redress for unfair Chinese trade practices. The author’s brightly written, richly detailed narrative not only illuminates globalization and the issue of offshoring, but succeeds brilliantly in conveying the human costs borne by low-income people displaced from a way of life—i.e., factory jobs that their Appalachian families had worked for generations. Writing with much empathy, Macy gives voice to former workers who must now scrape by on odd jobs, disability payments and, in some cases, thievery of copper wire from closed factories. Her book is also a revealing account of the paternalistic Bassett dynasty, whose infighting was a constant diversion for everyone living in the company town. Ultimately, Bassett’s efforts saved some 700 jobs and his Vaughan-Bassett company, the nation’s largest wood bedroom furniture maker.

A masterly feat of reporting.

Pub Date: July 15, 2014

ISBN: 978-0-316-23143-5

Page Count: 368

Publisher: Little, Brown

Review Posted Online: June 14, 2014

Kirkus Reviews Issue: July 1, 2014

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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