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THE 80/20 CEO

TAKE COMMAND OF YOUR BUSINESS IN 100 DAYS

A brisk, enjoyable management manual to help CEOs develop “a bias for action.”

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Canady offers a guide to perfecting a profitable business through better management.

In this nonfiction debut, the author, who’s the CEO of OTC Industrial Technologies and Arrowhead Engineered Products, breaks down the philosophy and practical elements of a solid “profitable growth operating system,” or PGOS. He writes that he learned the basics of leadership in the U.S. Navy; began his post-military career in the heating, ventilation, and air-conditioning (HVAC) field; earned an MBA at the University of Chicago in the early 2000s; and joined an unnamed “global tech company” with the aim of rising to its upper echelons: “The fact that the company had urgent problems gave me a greater opportunity to climb faster and establish myself sooner,” he notes, quipping that “you can’t fall out of a basement.” He moved into private equity, where he repeatedly observed the wisdom of the Pareto principle, from which he takes the title of his book: “Just 20 percent of what you do or spend generates 80 percent of your revenue.” (He sardonically adds, “Don’t get too happy, though, because the other 80 percent of what you spend generates just 20 percent of your revenue.”) In a series of chapters liberally broken up with bullet points, key takeaways, and colored insets, Canady lays out the workings of the Pareto principle as it applies to everything from meetings to workflow. At every stage, he employs a pitch-perfect combination of common sense and wit, clearly informed by long experience. When discussing the essential need to simplify in business procedures, for instance, he notes that his own candidate for the greatest authority in that area would be the great naturalist writer Henry David Thoreau, although he admits that “you probably wouldn’t want him as a customer.” (“In fact,” he adds, “you probably couldn’t get him as a customer because he bought almost nothing from anybody.”) Canady not only effectively demonstrates that the 80/20 principle is “the single most important assumption” in management; he also entertains his readers at every step along the way.

A brisk, enjoyable management manual to help CEOs develop “a bias for action.”

Pub Date: Feb. 27, 2024

ISBN: 9798888242469

Page Count: 280

Publisher: Koehler Books

Review Posted Online: Feb. 16, 2024

Kirkus Reviews Issue: April 15, 2024

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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