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THE FUD FACTOR

OVERCOMING FEAR, UNCERTAINTY, & DOUBT TO ACHIEVE THE IMPOSSIBLE

An often powerful, example-driven management guide.

This motivational leadership book presents ways for readers to overcome their fears.

Keegan, the CEO of tech company Merchants Fleet and editorial contributor to Fast Company and other publications, focuses his book on a concept he calls “the FUD Factor.” FUD stands for fear, uncertainty, and doubt, and he characterizes them as a knitted complex of negative feelings, instilled in most people when they’re young. Caring loved ones may have imparted these notions with the best of intentions, Keegan allows; however, if his readers want to become effective team leaders and manage people and projects successfully, he asserts, they must overcome such anxieties through their own efforts. Leaders are made, not born, he writes, and readers shouldn't believe those who say otherwise; he clarifies this further by stating that “Leadership is a daily decision.” In these pages, Keegan draws on his 30 years of experience in the business world while highlighting some of those decisions, and he offers some clarification on how to be “fearless” while building strong teams and achieving success. He does this by relating a great many personal anecdotes from his own life, all designed to highlight the “inspiring, exhilarating, and challenging” aspects of being not merely a manager, but also a leader. As is often the case with such an approach, there are perhaps too many stories in which the author is cast as a hero, even in his youth (“The moment I chose to be a leader was the first day of football practice in rural New Hampshire when I was in third grade”); there’s also a tendency to present Vince Lombardi–style leadership mantras, such as “It's not the title, it's how you show up.” Still, Keegan’s no-nonsense prose and clear passion about coaching the next generation of leaders is ultimately affecting and convincing.

An often powerful, example-driven management guide.

Pub Date: April 18, 2023

ISBN: 9781955884464

Page Count: 227

Publisher: ForbesBooks

Review Posted Online: Jan. 26, 2023

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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