A thorough and friendly guide to why group decisions matter.
A book aimed at leaders, managers, board members, politicians, activists, or anyone in a group who feels frustrated with its decision-making processes.
According to professional meeting facilitator, speaker, and author Freshley, “Big problems are never—and never have been—solved by individuals.” Yet collective decision-making often fails, which, the author asserts, could even put humankind’s future existence in jeopardy, as in the case of climate change. The good news, he asserts, is that facilitating useful group decisions is a skill that can be learned, and this book aims to teach it. It’s packed with a wealth of inspiring ideas and practical information, taking readers step by step through methods to create good decisions, including five critical attitudes, specific practices and procedures, and ways to surmount disagreements. Relatable real-world examples from the author’s own experiences as a group member and facilitator enhance the discussion, including successes and stumbles in employee-management conflict, bridging political differences, and building a cohousing community. Freshley makes a strong case for the value of inclusivity and provides specific actions aimed at fostering a culture in which every group member feels welcome and heard. To that end, he advocates collaboration, consensus-building, and establishing clear and transparent procedures, among other strategies. On the other hand, he contends that competition-based decision-making is a bad way to handle disputes and causes “a lot of collateral damage.” The book’s tone is direct and personal, with clear explanations and apt metaphors. Throughout, the author examines group dynamics thoughtfully and considers key ideas from different angles. Charts, sidebars, and boxed “Insight” sections help clarify and amplify core concepts. This book provides know-how that organizations, businesses, and communities may find empowering and offers hope that people can successfully address major challenges of the era by working together: “It’s not us versus them, it’s just us.”
A thorough and friendly guide to why group decisions matter.Pub Date: Sept. 13, 2022
ISBN: 978-1-62634-950-6
Page Count: 304
Publisher: Greenleaf Book Group Press
Review Posted Online: Dec. 20, 2022
Kirkus Reviews Issue: Feb. 15, 2023
Review Program: Kirkus Indie
PERSPECTIVES
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
IN THE NEWS
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.
A helpful guide to working effectively with people from other cultures.
“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.Pub Date: May 27, 2014
ISBN: 978-1-61039-250-1
Page Count: 288
Publisher: PublicAffairs
Review Posted Online: April 15, 2014
Kirkus Reviews Issue: May 1, 2014
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