A fascinating and well-rounded view of how empathy functions in society and why some cultivate it as a skill while others...
Using empathy to achieve a kinder, gentler society.
After enduring the crushing deterioration of a 10-year relationship, journalist and educator Beam (To the End of June: The Intimate Life of American Foster Care, 2013, etc.) offers an intelligent three-part exploration of empathy’s cultural impact. An opening section devoted to understanding and utilizing empathy charts the groundbreaking neuroscientific studies of “mirror neurons” in the brain’s sensory processing regions. The author then addresses the mixed results regarding schools that implement the teaching of empathy to both children and adults, largely due to the lack of agreement about what the sensation actually is. Beam effectively uses both personal anecdotes and a wide variety of interviews with people who have gained insight and growth from embracing empathy in addition to those who have become emotionally damaged due to a lack of empathy. She also touches on artistic empathy through the fascinating real-life story of a woman who works intimately with synthetic human replica dolls, work that “explores what’s possible in the hidden, cut-off spaces, what’s possible in the closet.” Some people divert and monetize the form and function of empathy to their benefit, as is the case with what businesses call “empathetic marketing.” As creatively explained by Beam, corporations use the term to temper the exploitative ploy of courting online users of social media sites with direct marketing advertisement. The author puts her unique spin on the mindful ideology behind forgiveness, self-empathy, and self-compassion, around which “a whole industry is now cranking,” and she spends time exploring the South African research about absolving genocide. Beam’s final commentary cohesively dovetails with her book’s narrative points on her subject and acknowledges empathy, once learned, as having the potential to be “highly moral and deeply liberating.”
A fascinating and well-rounded view of how empathy functions in society and why some cultivate it as a skill while others consider it a good moral value.Pub Date: March 20, 2018
ISBN: 978-0-544-55816-8
Page Count: 272
Publisher: Houghton Mifflin Harcourt
Review Posted Online: Jan. 7, 2018
Kirkus Reviews Issue: Feb. 1, 2018
BOOK REVIEW
BOOK REVIEW
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
IN THE NEWS
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.
A helpful guide to working effectively with people from other cultures.
“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.Pub Date: May 27, 2014
ISBN: 978-1-61039-250-1
Page Count: 288
Publisher: PublicAffairs
Review Posted Online: April 15, 2014
Kirkus Reviews Issue: May 1, 2014
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