A cogent defense of the benefits of emotional intelligence.
A guide for developing emotional competencies.
In his fifth book on the topic of emotional intelligence, Goleman teams up with psychologist Cherniss, co-founder, with Goleman, of the Consortium for Research on Emotional Intelligence in Organizations. This time, the authors draw on a “rich research bounty” to present their understanding “of the competencies that translate emotional intelligence into effective action,” within families, communities, and organizations. The authors distinguish between “flow,” which they characterize as a heightened state of full absorption, and an optimal state, which they describe as an experience of “feeling good, agility in solving dilemmas as they present themselves, and full attention on what we’re doing.” In an optimal state, an individual draws on the competencies of EI: self-awareness, self-management, social awareness, and social interaction. Emphasizing the value of EI in the workplace, the authors have found that it serves individuals in many occupations, including selling, conducting research as part of a team, coaching and mentoring, teaching, working in health care, and providing technical support. “Every company (and every family, for that matter) represents a unique culture, which includes its particular ways of referring to the EI skill set,” they write. “But there’s surprisingly wide agreement that everyone needs emotional intelligence.” Business leaders have revealed that they prize EI as much as cognitive ability, creativity, and a strong sense of purpose. Drawing on scientific studies and anecdotal evidence, the authors offer guidance for developing EI, such as managing stress, developing resilience, and, especially, boosting one’s capacity for empathy. Emotional empathy, they assert, is at the heart of EI. The authors recognize that EI has become integrated in much literature focused on effectiveness, engagement, and thriving at work. Readers already familiar with the authors’ previous works, or similar self-help books, will find no surprises in this latest reminder.
A cogent defense of the benefits of emotional intelligence.Pub Date: Jan. 9, 2024
ISBN: 9780063279766
Page Count: 288
Publisher: Harper Business
Review Posted Online: Sept. 28, 2023
Kirkus Reviews Issue: Nov. 15, 2023
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
IN THE NEWS
The Stoics did much better with the much shorter Enchiridion.
A follow-on to the author’s garbled but popular 48 Laws of Power, promising that readers will learn how to win friends and influence people, to say nothing of outfoxing all those “toxic types” out in the world.
Greene (Mastery, 2012, etc.) begins with a big sell, averring that his book “is designed to immerse you in all aspects of human behavior and illuminate its root causes.” To gauge by this fat compendium, human behavior is mostly rotten, a presumption that fits with the author’s neo-Machiavellian program of self-validation and eventual strategic supremacy. The author works to formula: First, state a “law,” such as “confront your dark side” or “know your limits,” the latter of which seems pale compared to the Delphic oracle’s “nothing in excess.” Next, elaborate on that law with what might seem to be as plain as day: “Losing contact with reality, we make irrational decisions. That is why our success often does not last.” One imagines there might be other reasons for the evanescence of glory, but there you go. Finally, spin out a long tutelary yarn, seemingly the longer the better, to shore up the truism—in this case, the cometary rise and fall of one-time Disney CEO Michael Eisner, with the warning, “his fate could easily be yours, albeit most likely on a smaller scale,” which ranks right up there with the fortuneteller’s “I sense that someone you know has died" in orders of probability. It’s enough to inspire a new law: Beware of those who spend too much time telling you what you already know, even when it’s dressed up in fresh-sounding terms. “Continually mix the visceral with the analytic” is the language of a consultant’s report, more important-sounding than “go with your gut but use your head, too.”
The Stoics did much better with the much shorter Enchiridion.Pub Date: Oct. 23, 2018
ISBN: 978-0-525-42814-5
Page Count: 580
Publisher: Viking
Review Posted Online: July 30, 2018
Kirkus Reviews Issue: Aug. 15, 2018
BOOK REVIEW
BOOK REVIEW
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