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BANISHING BUREAUCRACY

THE FIVE STRATEGIES FOR REINVENTING YOUR GOVERNMENT

An upbeat but unpersuasive advertisement for solving the problems of government through public management reform. Osborne, coauthor of the influential Reinventing Government (1992) and Plastrik (a political journalist and operative in Michigan) promote an entrepreneurial model of government in which agencies offer services, citizens are customers, and the rewards and perils of a marketlike environment improve the performance of traditionally inflexible bureaucrats. Implementation is to occur through five common-sense strategies: Clarify purposes (core), create incentives for employee performance (consequences), obtain feedback from service recipients (customer), empower people to do what is needed (control), and replace old habits with new commitments (culture). The result is a theory that would tempt a cynic to conclude that creating jargon is the key to reinventing government, to wit: As ``reinventors . . . uncoupled functions, they used the flexible performance framework metatool to incorporate the consequences and control strategies into their plan.'' The heart of the volume, however, beats in the numerous examples that introduce some substance into the discussion, and from Indianapolis city government to Minnesota schools, the US Forest Service, and national government in New Zealand, the authors provide real cause for optimism. Unfortunately, they also provide reasons to be skeptical. First, it is strange that they find no disadvantages to reinvention. In a world where trade-offs are more common than miracles, this raises a suspicion that we are not getting the whole story. Second, there is a troubling tendency to measure success in terms of management goals rather than policy outcomes. In Minnesota, for example, the criterion for applauding a voluntary school choice program is proliferation across school districts, not students receiving an improved education. There will be reason to cheer if transforming bureaucrats into entrepreneurs improves the results of public policy, but this conclusion depends on producing actual benefits to citizens, not enthusiastic cheerleading from management mavens. (Author tour)

Pub Date: Feb. 1, 1997

ISBN: 0-201-62632-2

Page Count: 400

Publisher: Addison-Wesley

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: Dec. 15, 1996

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A PEOPLE'S HISTORY OF THE UNITED STATES

For Howard Zinn, long-time civil rights and anti-war activist, history and ideology have a lot in common. Since he thinks that everything is in someone's interest, the historian—Zinn posits—has to figure out whose interests he or she is defining/defending/reconstructing (hence one of his previous books, The Politics of History). Zinn has no doubts about where he stands in this "people's history": "it is a history disrespectful of governments and respectful of people's movements of resistance." So what we get here, instead of the usual survey of wars, presidents, and institutions, is a survey of the usual rebellions, strikes, and protest movements. Zinn starts out by depicting the arrival of Columbus in North America from the standpoint of the Indians (which amounts to their standpoint as constructed from the observations of the Europeans); and, after easily establishing the cultural disharmony that ensued, he goes on to the importation of slaves into the colonies. Add the laborers and indentured servants that followed, plus women and later immigrants, and you have Zinn's amorphous constituency. To hear Zinn tell it, all anyone did in America at any time was to oppress or be oppressed; and so he obscures as much as his hated mainstream historical foes do—only in Zinn's case there is that absurd presumption that virtually everything that came to pass was the work of ruling-class planning: this amounts to one great indictment for conspiracy. Despite surface similarities, this is not a social history, since we get no sense of the fabric of life. Instead of negating the one-sided histories he detests, Zinn has merely reversed the image; the distortion remains.

Pub Date: Jan. 1, 1979

ISBN: 0061965588

Page Count: 772

Publisher: Harper & Row

Review Posted Online: May 26, 2012

Kirkus Reviews Issue: Jan. 1, 1979

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HOW DEMOCRACIES DIE

The value of this book is the context it provides, in a style aimed at a concerned citizenry rather than fellow academics,...

A provocative analysis of the parallels between Donald Trump’s ascent and the fall of other democracies.

Following the last presidential election, Levitsky (Transforming Labor-Based Parties in Latin America, 2003, etc.) and Ziblatt (Conservative Parties and the Birth of Democracy, 2017, etc.), both professors of government at Harvard, wrote an op-ed column titled, “Is Donald Trump a Threat to Democracy?” The answer here is a resounding yes, though, as in that column, the authors underscore their belief that the crisis extends well beyond the power won by an outsider whom they consider a demagogue and a liar. “Donald Trump may have accelerated the process, but he didn’t cause it,” they write of the politics-as-warfare mentality. “The weakening of our democratic norms is rooted in extreme partisan polarization—one that extends beyond policy differences into an existential conflict over race and culture.” The authors fault the Republican establishment for failing to stand up to Trump, even if that meant electing his opponent, and they seem almost wistfully nostalgic for the days when power brokers in smoke-filled rooms kept candidacies restricted to a club whose members knew how to play by the rules. Those supporting the candidacy of Bernie Sanders might take as much issue with their prescriptions as Trump followers will. However, the comparisons they draw to how democratic populism paved the way toward tyranny in Peru, Venezuela, Chile, and elsewhere are chilling. Among the warning signs they highlight are the Republican Senate’s refusal to consider Barack Obama’s Supreme Court nominee as well as Trump’s demonization of political opponents, minorities, and the media. As disturbing as they find the dismantling of Democratic safeguards, Levitsky and Ziblatt suggest that “a broad opposition coalition would have important benefits,” though such a coalition would strike some as a move to the center, a return to politics as usual, and even a pragmatic betrayal of principles.

The value of this book is the context it provides, in a style aimed at a concerned citizenry rather than fellow academics, rather than in the consensus it is not likely to build.

Pub Date: Jan. 16, 2018

ISBN: 978-1-5247-6293-3

Page Count: 320

Publisher: Crown

Review Posted Online: Nov. 12, 2017

Kirkus Reviews Issue: Dec. 1, 2017

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