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THE CULT OF WE

WEWORK, ADAM NEUMANN, AND THE GREAT STARTUP DELUSION

A rousing exposé of extreme financial greed and yet another example of modern corporate hubris.

A comprehensive report on the WeWork startup from windfall to downfall.

Wall Street Journal reporters Brown and Farrell recount their long-running media coverage of the melodramatic rise and fall of WeWork, another tech startup with lofty aspirations but dubious motivations and faulty executive leadership. The company debuted in 2010 in New York’s SoHo district as a shared-workspace venture led by charismatic CEO Adam Neumann, an Israeli businessman who got his start selling children’s clothing. The breathless narrative, propelled by diligent reporting, chronicles the startup’s rapid expansion worldwide, eventually becoming the most valuable startup in the country. Excessive spending, private jets, lavish corporate retreats, and outrageous employee perks followed, all buoyed by a “fund-raising conveyor belt” of nonstop investors, including the “second-largest private investment ever made in a U.S. startup,” courtesy of Japanese holding company SoftBank in 2017. The authors then chart WeWork’s inevitable decline once investors began balking at Neumann’s esoteric, obsessive business ventures and his obvious bouts of financial euphoria. Drawing from interviews with former WeWork and SoftBank staff, rivals, friends, and family members, Brown and Farrell vividly piece together the details of how Neumann persuaded backers to invest in his company with minimal oversight while those same venture capitalists also believed WeWork was a remunerative tech firm rather than the perilous real estate company it truly was. In what the authors call a bait-and-switch debacle, tens of billions in company value evaporated in 2019, and the company immediately unraveled. There followed Neumann’s ouster, regulatory investigations, investor lawsuits, and banks running scared and reneging on lending agreements. The book’s coda includes an update on Neumann’s status: “Eager and full of energy,” he is “yearning to get back in the game” and attempting to reattract funders and staff “who hadn’t turned on him.”

A rousing exposé of extreme financial greed and yet another example of modern corporate hubris.

Pub Date: July 20, 2021

ISBN: 978-0-593-23711-3

Page Count: 464

Publisher: Crown

Review Posted Online: May 31, 2021

Kirkus Reviews Issue: June 15, 2021

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ELON MUSK

Alternately admiring and critical, unvarnished, and a closely detailed account of a troubled innovator.

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A warts-and-all portrait of the famed techno-entrepreneur—and the warts are nearly beyond counting.

To call Elon Musk (b. 1971) “mercurial” is to undervalue the term; to call him a genius is incorrect. Instead, Musk has a gift for leveraging the genius of others in order to make things work. When they don’t, writes eminent biographer Isaacson, it’s because the notoriously headstrong Musk is so sure of himself that he charges ahead against the advice of others: “He does not like to share power.” In this sharp-edged biography, the author likens Musk to an earlier biographical subject, Steve Jobs. Given Musk’s recent political turn, born of the me-first libertarianism of the very rich, however, Henry Ford also comes to mind. What emerges clearly is that Musk, who may or may not have Asperger’s syndrome (“Empathy did not come naturally”), has nurtured several obsessions for years, apart from a passion for the letter X as both a brand and personal name. He firmly believes that “all requirements should be treated as recommendations”; that it is his destiny to make humankind a multi-planetary civilization through innovations in space travel; that government is generally an impediment and that “the thought police are gaining power”; and that “a maniacal sense of urgency” should guide his businesses. That need for speed has led to undeniable successes in beating schedules and competitors, but it has also wrought disaster: One of the most telling anecdotes in the book concerns Musk’s “demon mode” order to relocate thousands of Twitter servers from Sacramento to Portland at breakneck speed, which trashed big parts of the system for months. To judge by Isaacson’s account, that may have been by design, for Musk’s idea of creative destruction seems to mean mostly chaos.

Alternately admiring and critical, unvarnished, and a closely detailed account of a troubled innovator.

Pub Date: Sept. 12, 2023

ISBN: 9781982181284

Page Count: 688

Publisher: Simon & Schuster

Review Posted Online: Sept. 12, 2023

Kirkus Reviews Issue: Oct. 15, 2023

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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