Next book

WHY FLYING IS MISERABLE

AND HOW TO FIX IT

With careful research and clear thinking, Sitaraman outlines a plan to ensure that the airline business works for everyone.

A study of how deregulation of the airlines led to less competition, reduced services, and lower profitability.

There was a time when flying was an enjoyable adventure. Then it became a routine. At some point, it became a minor torture of labyrinthine procedures, shrinking space, and lost luggage. How did this happen? Sitaraman, a law professor, director of the Vanderbilt Policy Accelerator for Political Economy and Regulation, and author of The Great Democracy, traces the problems to the Airline Deregulation Act of 1978. In the decades prior to the 1970s, airlines were viewed as a public utility that should be regulated by the federal government, but the neoliberal wave changed that thinking. It worked for a while, but eventually there was a series of takeovers and consolidations, reducing competition. Now, the four big carriers—Delta, American, United, and Southwest—focus on the most profitable routes, and many smaller cities receive minimal services, if anything. Flight reliability is patchy, and customer dissatisfaction is at record levels. The business itself is prone to instability, with the major companies often recording perilous losses. Sitaraman’s solution is a return to government oversight, with regulation of prices and a licensing system to ensure that all cities receive service. “Regulation is often the only way to avoid capitalism’s abusive tendencies while harnessing its benefits,” he writes. The author is aware that regulation can generate problems, but he believes that a light touch from the regulators would work. He is not always convincing in his proposals, but his thesis that the current model is not working is valid. In any case, this short, pithy book makes many insightful points about the business of flying and the role of government in general.

With careful research and clear thinking, Sitaraman outlines a plan to ensure that the airline business works for everyone.

Pub Date: Nov. 14, 2023

ISBN: 9798987053584

Page Count: 176

Publisher: Columbia Global Reports

Review Posted Online: Aug. 1, 2023

Kirkus Reviews Issue: Sept. 15, 2023

Next book

THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

Next book

THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

Categories:
Close Quickview