Awards & Accolades

Our Verdict

  • Our Verdict
  • GET IT


  • Kirkus Reviews'
    Best Books Of 2014

Next book

STARTING UP SILICON VALLEY

HOW ROLM BECAME A FORTUNE 500 COMPANY AND A CULTURAL ICON

Corporate history with enough drama for a movie.

Awards & Accolades

Our Verdict

  • Our Verdict
  • GET IT


  • Kirkus Reviews'
    Best Books Of 2014

Business history that will satisfy anyone captivated by Silicon Valley.

Maxfield has written an engaging story about ROLM, a Silicon Valley startup that made its mark in the 1970s and ’80s. According to this insider account based on primary sources and interviews, ROLM was a model of Silicon Valley entrepreneurship that future startups sought to emulate long before consumer technology and social media companies captured the high-tech spotlight. ROLM’s innovative use of emerging digital technologies challenged AT&T’s monopoly position in the telephony business by helping companies save millions of dollars and improving office workers’ productivity. Maxfield fleshes out the story with engineering details, financial data, business strategies and management lessons that will appeal to MBAs eager to create their own successes. ROLM’s founders enjoyed extraordinary success in two distinct businesses—selling digital phone systems to businesses and making military grade computer systems for the Department of Defense. In its heyday, ROLM was a great place to work, with corporate perks such as 12-week sabbaticals for all employees—at full pay—after every sixth year of employment. With tennis courts, a gym, two pools, a gourmet cafeteria and landscaped grounds, its campus headquarters in Santa Clara, California, set a high bar for other companies competing for engineering talent during the late 1970s through mid-1980s. It’s easy to identify with the author’s sadness at how this story ends. ROLM was sold to IBM in 1984, and IBM sold ROLM to Siemens in 1988. The author draws from materials collected by the Silicon Valley Historical Association, newspaper and magazine articles, and interviews with the founders and former employees of ROLM to write a corporate history unusual in its candor. Readers don’t need to know the difference between a PBX and a CBX—although they’ll know after reading this book—to appreciate the intense emotions and exuberant personalities Maxfield portrays. A favorite among employees was ROLM executive Leo Chamberlain, known for “Leo-isms” such as being “ ‘up to our ass in alligators,’ a phrase he used whenever the going got tough.” Few authors have Maxfield’s knack for describing both the forest and the trees, which makes her history of ROLM a worthy model for other histories of Silicon Valley companies.

Corporate history with enough drama for a movie.

Pub Date: April 8, 2014

ISBN: 978-1937110628

Page Count: 368

Publisher: Emerald Book Company

Review Posted Online: April 4, 2014

Kirkus Reviews Issue: May 15, 2014

Next book

THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

Next book

THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

Categories:
Close Quickview