Powerful insight into a ubiquitous yet still shadowy company.
A tech journalist traces how YouTube works—or fails to.
Bloomberg reporter Bergen seeks to bring the behemoth into the light. Though YouTube has billions of users and countless hours of content, the founders of the company—Steve Chen, Chad Hurley, and Jawed Karim—are largely unknown outside of the tech industry. YouTube’s current CEO, Susan Wojcicki, has a low profile by the standards of the social media business. When it started in 2005, the concept of having users provide content was simple, but the mechanics were complex. Once the site was operational, the growth rate was astonishing. Videos about games, music, fashion, celebrities, and, of course, cats: There seemed to be something by—and for—everyone. When Google paid $1.65 billion for YouTube 10 months after its launch, it seemed like an incredible amount. Of course, it turned out to be an excellent investment. The massive size of YouTube, however, presents a host of managerial problems. “It’s a tanker, an enormous business steered with small, careful turns,” writes Bergen. “Even if she wanted to, Wojcicki probably couldn’t steer it entirely in a chosen direction. She is a steward of a platform with a life of its own.” A central issue has always been the proliferation of posts that were unsuitable, including fake news, pornography, conspiracy theories, and terrorist videos. They appear faster than the algorithms and moderators can deal with them. The deluge stemmed from the open-to-all business model, and constant changes to the rules have often generated more confusion than clarity. As the author shows, all this raises fundamental questions: When does content moderation become censorship? Where is the line between disinformation and a different opinion? What are the obligations of a social media platform? There are no easy answers. Bergen mostly keeps the story straight, but any account of the company is going to be a tale of barely controlled disarray. That is part of YouTube’s attraction—for better or worse.
Powerful insight into a ubiquitous yet still shadowy company.Pub Date: Sept. 6, 2022
ISBN: 978-0-593-29634-9
Page Count: 464
Publisher: Viking
Review Posted Online: May 10, 2022
Kirkus Reviews Issue: June 1, 2022
Cogent, well-timed ideas for meeting today’s biggest challenges.
Helping liberals get out of their own way.
Klein, a New York Times columnist, and Thompson, an Atlantic staffer, lean to the left, but they aren’t interrogating the usual suspects. Aware that many conservatives have no interest in their opinions, the authors target their own side’s “pathologies.” Why do red states greenlight the kind of renewable energy projects that often languish in blue states? Why does liberal California have the nation’s most severe homelessness and housing affordability crises? One big reason: Liberal leadership has ensnared itself in a web of well-intentioned yet often onerous “goals, standards, and rules.” This “procedural kludge,” partially shaped by lawyers who pioneered a “democracy by lawsuit” strategy in the 1960s, threatens to stymie key breakthroughs. Consider the anti-pollution laws passed after World War II. In the decades since, homeowners’ groups in liberal locales have cited such statutes in lawsuits meant to stop new affordable housing. Today, these laws “block the clean energy projects” required to tackle climate change. Nuclear energy is “inarguably safer” than the fossil fuel variety, but because Washington doesn’t always “properly weigh risk,” it almost never builds new reactors. Meanwhile, technologies that may cure disease or slash the carbon footprint of cement production benefit from government support, but too often the grant process “rewards caution and punishes outsider thinking.” The authors call this style of governing “everything-bagel liberalism,” so named because of its many government mandates. Instead, they envision “a politics of abundance” that would remake travel, work, and health. This won’t happen without “changing the processes that make building and inventing so hard.” It’s time, then, to scrutinize everything from municipal zoning regulations to the paperwork requirements for scientists getting federal funding. The authors’ debut as a duo is very smart and eminently useful.
Cogent, well-timed ideas for meeting today’s biggest challenges.Pub Date: March 18, 2025
ISBN: 9781668023488
Page Count: 320
Publisher: Avid Reader Press
Review Posted Online: Jan. 16, 2025
Kirkus Reviews Issue: Feb. 15, 2025
BOOK REVIEW
PERSPECTIVES
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
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