WORKING IN THE 21ST CENTURY

A colorful mosaic that spotlights our jobs, how we do them, and what they mean.

Work takes up a large part of our lives, but the broad subject of making a living can be difficult to examine. In this attempt to make sense of employment, published to coincide with the 50th anniversary of Studs Terkel’s seminal book on the subject, Working, Larson collects the experiences of 101 Americans who discuss their work and their opinions about their jobs. “I took a cue from Studs,” writes Larson, “who chose to not include persons with access to significant forums for expressing their views—politicians, corporate heads, and pundits, for example.” He covers an impressively wide range of occupations, including executives, hairstylists, nurses, administrators, entrepreneurs, and even funeral directors. Larson believes that massive upheavals in the idea of work are underway, driven by alienating technology, cultural changes, and economic stress. The author conducted many of the interviews during the pandemic, which gives the book a somewhat dated feel. Many contributors mention that they try to establish a connection with others through their work and that they want to believe they’re somehow making the world a better place. Significantly, several people who had retired from their lifetime occupations later took up volunteer roles to occupy their time. Other interviewees, such as those who worked for Amazon, struggled to find real purpose in what they did and felt grinding pressure to meet performance targets. In the end, the book has the classic strengths and weaknesses of the oral history genre: breadth rather than depth, diversity rather than thematic consistency. The author presents a host of interesting stories, but the whole is no more than the sum of the parts.

Larson’s study of the modern workplace offers touching vignettes, but an overall message is hard to find.