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BROKEN TO BETTER

13 WAYS NOT TO FAIL AT LIFE AND LEADERSHIP

A well-considered business primer with feeling.

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An entrepreneur shares his guiding principles in this debut.

The CEO of a facilities management firm, Kurland adopted the mantra “Be Better” when he launched his company in 2014. He embedded that notion into the corporate culture, distilling it into 13 principles that he discusses chapter by chapter. His goal, writes Kurland, is to help the reader “lead with emotional intelligence.” The principles themselves are far from unique; for example, “Be Fearless,” “Be Purposeful,” and “Be Inspiring” aren’t exactly breakthrough exhortations. As Kurland admits in the introduction, the content “may seem like common sense,” and the result is a book that is clearly geared to those who are thinking about or just starting a business. Still, Kurland puts a positive spin on each principle, writing with an enthusiasm that is infectious. His candid advice, based on his own experience, is steeped in practical wisdom. “Following up is both an often-forgotten activity and the primary reason why business deals fall through,” he counsels in the first chapter. “Understanding which of your tasks need to be delegated is the initial step in figuring out who you should hire first,” he advises in a principle he terms “Be People-Centric.” Regarding purpose, Kurland proclaims, “The single most important thing you can do as a business owner and CEO is to define the core values of your company.” While some readers may regard these as platitudes, such statements have intrinsic value for budding entrepreneurs who doubtlessly need the most basic form of guidance. Kurland’s writing style is personal and direct; the brief chapters and clearly marked subsections facilitate scanning; and the plentiful tips throughout the book lend themselves to highlighting and notations. Ever the marketer, Kurland cleverly wraps up each chapter/principle by referencing a specific relevant episode of his podcast series. Kurland’s aim to build a cadre of caring business owners may be best expressed by these thoughts in the final chapter: “Be authentic. Be vulnerable. Be gentle when you’re delivering hard messages. Be kind.”

A well-considered business primer with feeling.

Pub Date: July 19, 2022

ISBN: 978-1-5445-2972-1

Page Count: 162

Publisher: Houndstooth Press

Review Posted Online: July 14, 2022

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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