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BUSINESS AS A CALLING

WORK AND THE EXAMINED LIFE

A spirited defense of commerce as a worthy career and of democratic capitalism as the best socioeconomic system among known alternatives. Like John M. Hood (The Heroic Enterprise, page 504), Novak (The Catholic Ethic and the Spirit of Capitalism, 1992, etc.) finds much to admire. Indeed, he argues that business has a vested interest in goodness if only because it cannot advance in the absence of such cardinal virtues as cooperation, courage, honesty, industry, innovation, practicality, and realism. The author goes on to document the many ways in which for-profit concerns benefit host communities and the wider world simply by measuring up to their basic obligations—creating new jobs, earning appropriate returns on investments, producing wealth, promoting respect for the rule of law, satisfying customers, et al. He also notes ways in which trade unions might play more constructive roles in an era of corporate downsizing, e.g., by organizing labor collectives to offer pools of skilled contract workers to employers. Novak (a sometime seminarian who makes no secret of his Roman Catholic faith) is at pains to couch his message in ecumenical rather than ecclesiastic terms. To this end, he dwells on studies indicating that, among America's elites, businesspeople trail only the clergy and military officers in the degree of their religiosity. While the author cites the achievements of a wealth of entrepreneurs and executives, moreover, he singles out Andrew Carnegie for extended attention as a sort of secular saint. In particular, Novak is fascinated by the ÇmigrÇ industrialist's resolve to give away all his riches before he died. The author devotes the best part of his concluding chapter to this largesse and what he believes are the lessons to be learned from it. Vocational counseling of an unusual order, as tough-minded as it is good-hearted. (Author tour)

Pub Date: June 11, 1996

ISBN: 0-684-82748-4

Page Count: 256

Publisher: Free Press

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: April 15, 1996

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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