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HATCHING TWITTER

A TRUE STORY OF MONEY, POWER, FRIENDSHIP, AND BETRAYAL

A captivating study of male camaraderie and competition, more like the story of an indie rock band than one of the world’s...

Novelistic rendition of Twitter’s contentious origins in the techie subculture of San Francisco.

New York Times Bits Blog columnist Bilton (I Live in the Future & Here’s How It WorksWhy Your World, Work, and Brain Are Being Creatively Disrupted, 2010) reconstructed this history from interviews and the digital trails (i.e., emails and Twitter timelines) of his four principals: blogger, founder and chief investor Evan “Ev” Williams and his friends and employees Noah Glass, Christopher “Biz” Stone and Jack Dorsey. Each contributed an important share in the invention of the platform that, unbeknown to them at the time, would revolutionize the way the world communicates and interrelates. Williams provided the funds and the space for his colleagues to brainstorm startup and application ideas. Dorsey came up with the idea for a simple “status updater.” Glass pulled the company name, which suggests the vibrating sound a phone might make when it receives an update, from the dictionary. Stone pushed for the company’s light-touch, user-centric ethical and moral dimensions. Almost immediately, Bilton reports, there was tension among the co-founders. Within months, Glass would be pushed out of the circle, denied any glory or much fortune from the company’s future success, and Dorsey, the company’s tentative and inexperienced first CEO, was ousted in a coup just as Twitter was becoming a phenomenon following successful exposure at the 2007 South by Southwest festival. Neither man took these turns well, but whereas Glass eventually made peace with his fate, according to Bilton, Dorsey plotted revenge. The narrative sometimes gets so inside the heads of its subjects, it can seem to blur the line between reporting and fiction, but Bilton insists every thought in the book is based on interviews and “not assumed.”

A captivating study of male camaraderie and competition, more like the story of an indie rock band than one of the world’s most ubiquitous corporations.

Pub Date: Nov. 5, 2013

ISBN: 978-1-59184-601-7

Page Count: 304

Publisher: Portfolio

Review Posted Online: Oct. 30, 2013

Kirkus Reviews Issue: Nov. 15, 2013

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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