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DISRUPT WITH IMPACT

ACHIEVE BUSINESS SUCCESS IN AN UNPREDICTABLE WORLD

A well-illustrated and wide-ranging new approach to large- and small-scale disruptions in the business world.

A guide to business and entrepreneurship designed for a world of accelerated change.

“The future does not exist today,” writes author, educator, and consultant Spitz, “so we have the opportunity to imagine it, shape it and navigate towards it.” In business, that navigation can be disrupted by any number of factors, from the infusion of new money to the cross-pollination of previously unrelated fields to new regulations to unpredictable outside shocks to the system (like the Covid-19 pandemic). Surveying all of these vectors of uncertainty, the author paraphrases inventor Charles Kettering by pointing out that everyone should be concerned about the future since we’re all going to be spending the rest of our lives there. Spitz analyzes several of these sorts of disruptions and proposes a plan for dealing with them: his “Disruptive Thinking Canvas,” which he describes as “a living process,” noting that “interpreting disruptions, scanning horizons and creating positive value doesn’t stop after you do it once.” The author outlines the Canvas in six steps: “Reframing disruptions,” “Scanning and mapping” (for anticipating possible disruptions), “Ideating” (“embrace new mindsets to harness uncertainty”), “Dissent and alignment,” “Decision-making and driving change,” and “Iterating” (“Apply changes, assess impacts, incorporate new information and utilize feedback”). Spitz, drawing on his own extensive experience as a business professional and on a wide array of outside sources (all carefully documented in the book’s notes), delves into all aspects of capitalizing on “the inherent flexibility of reversible decisions” in the face of uncertainty.

The text weaves all of this into a visually stimulating and interactive presentation, full of graphs, charts, insets, and bullet points. The author echoes many of the common odd narrative ticks of other business-motivation books, from ritualistic mentions of Warren Buffett and Elon Musk, who’s likened to Aristotle: “Thinking from first principles, he proved you can develop and manufacture commercially viable, cost-efficient rockets.” Putting these routine genuflections aside, Spitz has many thought-provoking concepts to share with aspiring entrepreneurs who might be worried about the next major disruption lurking where they least suspect it. The strongest theme running through the book is can-do optimism—the author’s confidence that uncertainty is something to be embraced and leveraged instead of dreaded is convincing. Being anticipatory does not require formal tools. Often, common sense, mindfulness and critical thinking will beat any tools (“Being in the world is being anticipatory”). Spitz is particularly compelling on the concept of the “metaruption,” which he describes as “a multidimensional family of systemic disruptions, including shifts in the notion of disruption itself.” These “metaruptions” defy all the rules, and here, as elsewhere, the author itemizes the opportunities that can accompany the “unparalleled messiness” of change. He brings a refreshing clarity to the discussion of all facets of disruption, from the deep causes to the long-term consequences, and though he sometimes burdens his prose with cliches (“While history may not repeat, it can rhyme”), the sheer energy of his presentation will give readers resistant to change plenty of stimulating new perspectives on its inevitability.

A well-illustrated and wide-ranging new approach to large- and small-scale disruptions in the business world.

Pub Date: Sept. 24, 2024

ISBN: 9781398616882

Page Count: 376

Publisher: N/A

Review Posted Online: Aug. 9, 2024

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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