by Ruben Ugarte ‧ RELEASE DATE: Dec. 16, 2021
A wide-ranging, helpful guide to formulating effective decisions.
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A manual focuses on making well-reasoned decisions in business and personal contexts.
In this guide, Ugarte offers readers a framework for making decisions that can be applied to personal choices as well as professional ones, although the book concentrates primarily on the business aspects of the process. The manual urges readers to maintain perspective, delegate appropriately, use relevant data, and develop a rubric for brainstorming and assessing options. The author encourages readers to automate the process where possible (a tactic he calls “the turtleneck principle,” citing Steve Jobs’ daily wearing of the shirts) and to use a framework of outcomes, options, and obstacles (“the 3 Os”) to structure and steer more complicated and high-stakes decisions. The book also explores decision-making from a leadership perspective, with an emphasis on the importance of avoiding micromanagement and allowing subordinates to take ownership of their own assessments. The volume’s final chapter addresses the use of data in decision-making, supplying solutions for feeling overwhelmed by too much information and guidance on when intuition is more important than numbers. The generally solid manual provides actionable insights and workable strategies, although it would have benefited from stronger editing. Ugarte displays a tendency to return to favorite examples repeatedly; for instance, the Chilean economy and the work of author Alan Weiss make multiple appearances in the text. The “behind the decision” case studies that appear throughout the volume often detract from the primary argument by presenting insufficient details and analysis or by engaging superficially with historical events. Ugarte is on much firmer ground discussing the decisions made by technology executives, skillfully using those choices to illustrate the book’s “3 Os.” That framework and other strategies presented in these pages are concrete enough to follow and flexible enough to fit a variety of circumstances, making the manual applicable to a broad audience. By encouraging readers to understand not only what decisions need to be made, but also the sociocultural forces that shape them and why the potential outcomes matter, the work delivers a grounded perspective.
A wide-ranging, helpful guide to formulating effective decisions.Pub Date: Dec. 16, 2021
ISBN: 978-1-03-202825-5
Page Count: 224
Publisher: Productivity Pr
Review Posted Online: Dec. 17, 2021
Kirkus Reviews Issue: Feb. 15, 2022
Review Program: Kirkus Indie
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by Daniel Kahneman ‧ RELEASE DATE: Nov. 1, 2011
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
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by Erin Meyer ‧ RELEASE DATE: May 27, 2014
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.
A helpful guide to working effectively with people from other cultures.
“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.Pub Date: May 27, 2014
ISBN: 978-1-61039-250-1
Page Count: 288
Publisher: PublicAffairs
Review Posted Online: April 15, 2014
Kirkus Reviews Issue: May 1, 2014
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