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TRUST ME, I'M LYING

CONFESSIONS OF A MEDIA MANIPULATOR

A sharp and disturbing look into the world of online reality.

In his first book, media consultant and American Apparel marketing director Holiday takes on the blogosphere, finding its content to be little more than manufactured and manipulated “conflict, controversy, and crap.”

“Did Saddam Hussein write book reviews for Kirkus?” Of course he did not, but such a headline, writes the author, would be typical for a “blog,” by which he means all online publishing including Twitter, major and obscure websites, Web videos, group blogs with hundreds of writers and whatever else is out there. All blogs face the same pressures and same weaknesses. In a medium of infinite space and endless deadlines, they must publish and publish often—a professional blogger must write several times per day in order to make any money at all. All of this is driven by the need for page views, the number of times someone hits on a website. Page views determine advertiser dollars, which determine the reality presented by blogs. In the search for “traffic by any means,” journalistic standards and responsibility often go out the window, replaced by a new strategy: Publish first, and then, perhaps, verify. Headlines must instantly capture the audience’s attention, and adding a question mark allows plausible deniability. Truth gives way to sensationalism and innuendo, and blog-fed information devolves into “sensationalism, extremism, sex, scandal, hatred.” But if blogs manipulate, they can also be manipulated. Plant a story—true or not—in a small blog, and it could be picked up by a larger blog, then by a large media outlet. Holiday has done this countless times to create a buzz about authors, musicians, clothing apparel, etc. Ultimately, this practice is harmful. Reputations can be destroyed in a few minutes, but more broadly, blogs create a “constructed reality,” a world that does not really exist but yet seems true. Holiday has written more than a dyspeptic diatribe, as his precise prose and reference to the scholarship of others add weight to his claims.

A sharp and disturbing look into the world of online reality.

Pub Date: July 19, 2012

ISBN: 978-1-59184-553-9

Page Count: 256

Publisher: Portfolio

Review Posted Online: June 3, 2012

Kirkus Reviews Issue: June 15, 2012

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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