by Scott Baradell ‧ RELEASE DATE: Oct. 18, 2022
A clear, persuasive guide to creating and implementing a compelling brand communications program.
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A manual explores how public relations can unify brand communications effectively across multiple channels to build trust.
According to Baradell, the public relations industry, which has traditionally focused on getting coverage in the mainstream news media, has “struggled” because of dramatic changes in the media landscape. What used to work doesn’t work now. Arguing that the purpose of media coverage is to build trust with customers, prospects, other stakeholders, and the public and that media coverage alone is no longer enough, he proposes a new definition of PR: “the art of securing trust at scale.” The book is divided into two sections: “Understanding Trust Signals” and “Building Your Brand With Trust.” The author describes trust signals as “points of evidence” that inspire confidence in a brand, such as reviews, endorsements, seals of approval, and a positive user experience, with examples of how people utilize them in everyday life. The first three chapters provide an overview of key concepts, and the next several examine each idea in more detail. Each chapter opens with three “Top Takeaways” that summarize the main ideas. Baradell’s expertise is evident in his clear and knowledgeable explanations of all aspects of brand communications, including website user experience; getting and responding to reviews; inbound marketing; working with influencers; search engine optimization; getting and leveraging media coverage; social media; market research; reputation management; and thought leadership. The author supports each topic with plenty of facts, statistics, and graphics; provides real-life examples; and points out potential pitfalls. Unfortunately, the two-part structure results in some repetition. In addition, a few terms are introduced before they are defined, and many of the examples are taken from the author’s own PR agency. But the writing is straightforward, engaging, and convincing, with references that range from Fred Flintstone to T.S. Eliot. The book delivers numerous practical tips and a crash course in marketing and communications for any business owner and offers an abundance of new ideas and inspiration for PR and marketing professionals.
A clear, persuasive guide to creating and implementing a compelling brand communications program.Pub Date: Oct. 18, 2022
ISBN: 9781544527826
Page Count: 300
Publisher: Lioncrest Publishing
Review Posted Online: Dec. 6, 2022
Review Program: Kirkus Indie
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by Ezra Klein & Derek Thompson ‧ RELEASE DATE: March 18, 2025
Cogent, well-timed ideas for meeting today’s biggest challenges.
Helping liberals get out of their own way.
Klein, a New York Times columnist, and Thompson, an Atlantic staffer, lean to the left, but they aren’t interrogating the usual suspects. Aware that many conservatives have no interest in their opinions, the authors target their own side’s “pathologies.” Why do red states greenlight the kind of renewable energy projects that often languish in blue states? Why does liberal California have the nation’s most severe homelessness and housing affordability crises? One big reason: Liberal leadership has ensnared itself in a web of well-intentioned yet often onerous “goals, standards, and rules.” This “procedural kludge,” partially shaped by lawyers who pioneered a “democracy by lawsuit” strategy in the 1960s, threatens to stymie key breakthroughs. Consider the anti-pollution laws passed after World War II. In the decades since, homeowners’ groups in liberal locales have cited such statutes in lawsuits meant to stop new affordable housing. Today, these laws “block the clean energy projects” required to tackle climate change. Nuclear energy is “inarguably safer” than the fossil fuel variety, but because Washington doesn’t always “properly weigh risk,” it almost never builds new reactors. Meanwhile, technologies that may cure disease or slash the carbon footprint of cement production benefit from government support, but too often the grant process “rewards caution and punishes outsider thinking.” The authors call this style of governing “everything-bagel liberalism,” so named because of its many government mandates. Instead, they envision “a politics of abundance” that would remake travel, work, and health. This won’t happen without “changing the processes that make building and inventing so hard.” It’s time, then, to scrutinize everything from municipal zoning regulations to the paperwork requirements for scientists getting federal funding. The authors’ debut as a duo is very smart and eminently useful.
Cogent, well-timed ideas for meeting today’s biggest challenges.Pub Date: March 18, 2025
ISBN: 9781668023488
Page Count: 320
Publisher: Avid Reader Press
Review Posted Online: Jan. 16, 2025
Kirkus Reviews Issue: Feb. 15, 2025
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by Ezra Klein
by Erin Meyer ‧ RELEASE DATE: May 27, 2014
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.
A helpful guide to working effectively with people from other cultures.
“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.
These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.Pub Date: May 27, 2014
ISBN: 978-1-61039-250-1
Page Count: 288
Publisher: PublicAffairs
Review Posted Online: April 15, 2014
Kirkus Reviews Issue: May 1, 2014
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